Job Details

Program Manager, Hospitality - BUS

Position Number: 6013469
Location: Kennesaw, GA
Position Type: Business - Hotel & Restaurant Management

Program Manager, Hospitality - BUS

Job ID: 281853
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:
1. Serves as liaison with industry partners, and other internal and external clients on all matters relating to program activities.
2. Responsible and administers all facets and activities related to day-to-day operations of the hospitality management program.
3. Plans and executes external and internal recruiting activities in conjunction with the program director.
4. Manage the hospitality leadership club and related student professional development activities.
5. Manage all hospitality program's extra and co-curricular activities.
6. Prepares written correspondence and communicates frequently with the industry advisory board.

Job Summary

Develops, organizes and implements comprehensive programs in the assigned college, department and/or unit. Responsible for preparing and organizing programs and activities. Promotes programs internal and external to the university and evaluates effectiveness. Ensures programs comply with university and USG policies and procedures.

Responsibilities

KEY RESPONSIBILITIES*:
1. Develops, prepares, coordinates and implements assigned programs
2. Manages and facilitates department communications including program marketing, website creation, mobile applications and social media
3. Serves as liaison and communicates with academic divisions, colleges and departments
4. May assists in developing, monitoring and managing budget processes
5. Manages event planning, marketing and logistics
6. Interprets, evaluates, develops and implements policies and procedures
7. Creates, administers, and analyzes assessment programs
8. Facilitates program components, post-program evaluation and operational reporting
9. Assists with developing new programming
10. Prepares operational reports and analysis to inform center-level reporting and decision-making
11. May supervise assigned staff and/or student assistants

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Required Experience
Three (3) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Additional Preferred Qualifications
Experience in the hospitality industry
Experience with Canva's design tools, templates, and brand kit features for creating visually compelling graphics, presentations, and marketing materials.

Knowledge, Skills, & Abilities

ABILITIES
Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals; the ability to manage multiple tasks and effectively prioritize among competing needs
Ability to creatively problem solve and independently initiate and develop action plan for addressing identified issues
Ability to establish and maintain effective, collaborative working relationships with key campus stakeholders
Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS
Excellent project management skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu

Other Information

This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check

Standard Enhanced
Education
Credit (Pcard)

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=281853&PostingSeq=1